At Hanae Mori, our dedicated team is available to answer all your questions. Use our live chat or contact form for quick and personalized assistance. Available Monday through Friday from 9 am to 12 p.m EST, our fragrance expert is ready to help you choose the perfect scent, whether for yourself or as a gift. Enjoy our exceptional customer service for a pleasant and successful shopping experience.

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Your products are meticulously wrapped by our team in elegant satin gift paper, dressed in white and adorned with a black ribbon featuring the Hanae Mori logo. Enjoy a touch of luxury with our beautifully presented gift packaging.

With every order, we include three complimentary samples to help you explore the richness of our fragrances. Take this opportunity to find inspiration, whether for yourself or for your loved ones.

At Hanae Mori, every detail matters. We personalize your messages with a handwritten note on an elegant Hanae Mori card, adding a personal and refined touch to your gifts.

At Hanae Mori, online payments are fully secure to ensure the protection of your personal and financial information. Shop with confidence on our site.

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At Hanae Mori, we offer free shipping on orders over $125 to show our appreciation for your loyalty. Our commitment to eco-friendly shipping is reflected in our packaging, which is 100% made in France and eco-friendly, crafted from recyclable cardboard sourced from FSC®-certified forests. Choose environmentally responsible shipping with Hanae Mori.

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